What personal data we collect and why

CONTAGAS collects personal data through e-mails and contact forms.

Principles we apply to your personal information
In processing your personal data, we apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: We will always ask for your express consent to the processing of your personal data for one or more specific purposes that we will indicate to you in advance with absolute transparency.
  • Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. This will always be the minimum necessary.
  • Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee your confidentiality. We take all necessary precautions to prevent unauthorised access or misuse of our users’ data by third parties.

At CONTAGAS we process your personal data in order to:

  • Ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
    Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user’s computer when browsing this website that I detail in the cookies policy.
  • To manage social networks. CONTAGAS may have a presence on social networks.
  • The processing of the data of the people who become followers on the social networks of the official pages of CONTAGAS will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network applicable in each case and previously accepted by the CONTAGAS user. It will process your data for the purposes of correctly managing your presence on the social network, informing you of CONTAGAS activities, products or services. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will the profiles of followers on social networks be used to send advertising on an individual basis.

Legitimacy for the processing of your data
The legal basis for the processing of your data is: consent. The prospective or commercial offer of products and services is based on the consent you are asked for.

Category of data
The categories of data processed are identification data. No specially protected categories of data are processed.

How long will we keep your data?
The personal data provided will be kept for as long as the data subject does not request its deletion.

To which recipients will your data be communicated?
Some of the tools used to manage your data are contracted out to third parties.

In order to provide services strictly necessary for the development of the activity, CONTAGAS shares data with the following providers under their corresponding privacy conditions:


We collect and use information on this website as set out in our privacy policy. One of the ways in which we collect information is through the use of technology called “cookies”. At CONTAGAS, cookies are used for a number of things.

What cookies does this website use?
This website uses third party cookies. The following cookies are used on this website and are detailed below:

Third-party cookies
This website uses analysis services, specifically Google Analytics to help the webmaster analyse how users use the website and improve its usability, but in no case are they associated with data that could identify the user. Google Analytics is a web analytics service provided by Google, Inc. The user can consult here the type of cookies used by Google.

What rights do you have over your data

Any person has the right to obtain confirmation as to whether CONTAGAS is processing personal data in accordance with current legislation.

All interested parties have access to the ARCO rights (Access, Rectification, Cancellation and Opposition) of their personal data. In addition, by virtue of the new RGPD, they will also have access to the right to the Limitation and Portability of their data.

These rights are:

  • Request access to personal data relating to the data subject.
  • Request its rectification or erasure
  • Request the restriction of their processing
  • To object to the processing
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case it will only be kept for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. CONTAGAS will cease to process the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you that we have collected in a structured, commonly used and machine-readable format, and to transfer it to another data controller when:

  • The processing is based on consent
  • The data have been provided by the data subject.
  • The processing is carried out by automated means.

In exercising your right to data portability, you have the right to have personal data transferred directly from controller to controller where technically feasible.

Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

How we protect your data

CONTAGAS undertakes to use and process users’ personal data, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and adapt all measures to avoid their alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection legislation.

This website includes an SSL certificate. This is a security protocol that ensures that your data travels in an integral and secure manner, that is to say, the transmission of data between a server and a web user, and in feedback, is totally encrypted or encoded.

CONTAGAS cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, CONTAGAS shall ensure that any person who is authorised by CONTAGAS to process customer data (including its staff, collaborators and service providers) shall be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

Where any Security Incident occurs, upon becoming aware of it, CONTAGAS shall notify the Client without undue delay and shall provide timely information relating to the Security Incident as it becomes known or when reasonably requested by the Client.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by CONTAGAS in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying CONTAGAS in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes to the privacy policy

CONTAGAS reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, CONTAGAS will announce on this page the changes introduced reasonably in advance of their implementation.

Commercial mailings

In accordance with the LSSICE, https://www.contagas.com does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, https://www.contagas.com undertakes not to send commercial communications without duly identifying them.